Service and Efficiency

 

At RM, it is our number one priority to keep our customers satisfied. For general questions about our products or services, our operators are always naturally available to answer any inquiries you may have.

 

For more technical inquiries, our support team is dedicated to helping you solve any problems you may run across with our products in an efficient manner. To accomplish this, RM Michaelides has realized great success using a four-dimensional support system:

 

   E-mail support forms are available from our website to allow you to complete your

    inquiries using a convenient online form.

 

   Live Telephone Support enables you to speak with one of our experts, who will

    patiently walk you through even the most complex problems. To use this service,

    please call our service support hotline number during regular business hours.

 

   RM’s Service Portal puts the latest drivers, firmware, and  manuals of our devices

    only a few mouse clicks away for our customers. This service is naturally free of

    charge.

 

   Individual Training and Consulting are also readily available on an as-needed

    basis.